Glossary

Plain definitions of the terms used across BillRecon: drift, delta, found money, vendor, PSA, GDAP, lens, pool, and more.

The terms you'll see across BillRecon, in plain language.

Book (the). The identity surface: every client and every product, matched across every connected tool. What you decide there is what your numbers stand on. See the Book.

Client. A business you serve and bill (the entity in your PSA). The Book matches each client to its vendor account.

Customer (vendor customer). The vendor-side record of a client, for example a Microsoft customer or tenant. BillRecon reserves "customer" for this vendor side; the business itself is a "client."

Delta. The difference between the vendor count (what's deployed) and the billed count (what you charge) for a product.

Drift. Any place what a client has and what you bill don't agree. Every difference is sorted into one of five drift types.

Found money. The total you could recover this month, before over-charges are netted out.

GDAP. Granular Delegated Admin Privileges, the Microsoft partner relationship that lets BillRecon read a client's tenant with least privilege. See Connect Microsoft 365.

Journal. A client's durable memory: the gaps you marked expected, the ones due a re-check, and the lines that tied out clean. A tab on the client's page.

Ledger (the). The home statement: one period, the found-money headline, every gap as a line entry, the totals band at the foot. See the Ledger.

Lens. A view over the reconciled lines (margin, pools, per-user cost) that informs pricing and buying decisions. A lens never enters the Ledger and never changes your net number. See Margin and pools.

Margin. Sell price minus cost, per product and per client. A lens, shown a tier quieter than found money.

Net drift. The signed total on your Ledger: over-billing netted against under-billing, so you see the true position.

Orphaned line. A billed line with no vendor record behind it. One of the five drift types.

Pool. An annual or multi-year commitment of seats. Idle seats in a pool are a buy-side conversation, valued at cost. A lens. See Renewals.

PSA. Your professional services automation tool, where you bill (ConnectWise, Autotask, HaloPSA). The billed side of reconciliation.

Reconciliation. Lining up the vendor side against the billed side, per client and product, and surfacing every gap.

SKU. A vendor or PSA product code. In the Book you tie each SKU to the same underlying product.

Vendor. Where licenses, seats, and devices are provisioned (Microsoft, distributors, RMM and security tools). The provisioned side.

Write-back. Pushing a correction from the Ledger into your PSA, behind layered guardrails. See Write-back.